Lock In $100 Savings with a $10 Fully Refundable Deposit!
Lock In $100 Savings with a $10 Fully Refundable Deposit!
Lock In $100 Savings with a $10 Fully Refundable Deposit!
Lock In $100 Savings with a $10 Fully Refundable Deposit!
Lock In $100 Savings with a $10 Fully Refundable Deposit!
Lock In $100 Savings with a $10 Fully Refundable Deposit!
Lock In $100 Savings with a $10 Fully Refundable Deposit!
Lock In $100 Savings with a $10 Fully Refundable Deposit!
Lock In $100 Savings with a $10 Fully Refundable Deposit!
Lock In $100 Savings with a $10 Fully Refundable Deposit!
At TRUQ, we stand behind the construction and integrity of our luggage. Each piece is designed and built for repeated use under normal travel conditions, with materials and structure selected for long-term service. Our warranty exists to support that standard and to ensure confidence in the equipment you rely on.
Every TRUQ product is issued with a 5 year limited warranty covering manufacturing defects in materials and workmanship from the date of purchase. If a defect arises due to how the product was made, we will repair or replace the product at our discretion.
This warranty reflects our expectation that the luggage will remain in service for years of real travel.
If you believe your TRUQ product has a defect covered under our warranty, follow the steps below to submit a claim.
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1
Complete the form on our warranty claims page. Include a clear description of the issue. Detailed information allows us to assess the claim efficiently.
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2
Attach proof of purchase to verify warranty eligibility. This may include an order confirmation, receipt, or other documentation showing the original transaction.
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3
Upload clear photographs showing the issue. Images from multiple angles help us accurately assess the condition and determine the appropriate resolution.
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Once your claim is reviewed, we will determine whether the issue qualifies for repair or replacement under the warranty. If approved, we'll guide you through the return or repair process.
